Terms And Conditions

Introduction
Welcome to Bantoo Market! By accessing or using our website (bantoomarket.com) and services, you agree to comply with and be bound by the following terms and conditions. These terms apply to all users of BantooMarket, which offers a platform for Multivendor Food, Grocery, eCommerce, Parcel, and Pharmacy delivery services.

Company Information

  • Business Name: BantooMarket
  • Address: Angre Papaya Djomi, 04 BP 1164, Abidjan 04, Côte d’Ivoire
  • Phone: +225 27 22 27 93 41
  • Email: info@bantoomarket.com
  • Website: bantoomarket.com

Services
BantooMarket provides an online platform for the sale and delivery of food, groceries, pharmacy items, and other products through multiple vendors. Customers can also arrange parcel deliveries via the website.

User Agreement
By using BantooMarket, you agree to:

  1. Eligibility

    • You must be at least 18 years of age to use our services.
  2. Account Registration

    • When creating an account, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.
  3. Orders and Payments

    • Payments for purchases and services must be completed through the available payment methods on our platform. Prices and availability of products are subject to change without notice.
  4. Delivery Services

    • We offer delivery services for food, groceries, pharmacy products, and parcels. The delivery times may vary based on the location, availability of vendors, and traffic conditions.
  5. Vendor Responsibility

    • BantooMarket acts as an intermediary between customers and vendors. Vendors are responsible for ensuring that the products they list comply with all applicable laws and regulations.
  6. User Conduct

    • You agree not to engage in any activities that could harm BantooMarket or other users. This includes attempting to interfere with the website's operation or security.
  7. Returns and Refunds

    • Our return and refund policies vary based on the vendor and product category. Please review specific vendor terms before making a purchase.
  8. Privacy

    • Your use of BantooMarket is subject to our Privacy Policy, which governs how we collect, use, and disclose your personal information.

Changes to Terms
BantooMarket reserves the right to update or modify these terms at any time. Continued use of the site after changes implies your acceptance of the new terms.

Contact Us
If you have any questions about these terms, please contact us at info@bantoomarket.com or call +225 27 22 27 93 41.