Bantoo Market ("we," "our," or "us") operates the website www.bantoomarket.com, which provides multivendor services in the areas of food, grocery, eCommerce, parcel, and pharmacy delivery. We are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: When you sign up, place an order, or interact with our services, we may collect your name, email address, phone number, billing and shipping addresses, and payment details.
• Non-personal Information: We collect non-personal data such as browser type, operating system, IP address, and usage data to improve user experience and ensure website functionality.
• Cookies: We use cookies to personalize your experience, track website usage, and remember your preferences.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services;
• Process your orders and manage transactions;
• Respond to your inquiries and provide customer support;
• Send you updates about your orders, promotions, or other marketing communications;
• Analyze website usage to enhance user experience and site performance;
• Comply with legal obligations and protect against fraud.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with:

• Service providers: We may share your data with trusted third parties to help us operate our business, such as payment processors, delivery partners, and technical support.
• Legal requirements: We may disclose your information if required by law or in response to a legal process.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

4. Security of Your Information

We take reasonable precautions to protect your personal information. We use industry-standard encryption and security measures to safeguard your data from unauthorized access, disclosure, or misuse.

However, no data transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can update or correct your personal information at any time.
• Deletion: You may request the deletion of your personal information, subject to certain legal obligations.
• Opt-out: You can opt out of receiving marketing communications from us by following the unsubscribe link in any email.

To exercise your rights, please contact us at info@bantoomarket.com.

6. Third-party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any website you visit.

7. Children’s Privacy

Our services are not intended for individuals under the age of 13, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 13, we will promptly delete it.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated policy will indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Bantoo Market
Address: Angre Papaya Djomi, 04 BP 1164, Abidjan 04, Côte d’Ivoire
Phone: +225 27 22 27 93 41
Email: info@bantoomarket.com
Website: www.bantoomarket.com

By using our website, you acknowledge that you have read and agree to the terms of this Privacy Policy.